Frequently Asked Questions
Do you take custom orders?
Yes, we do custom orders on a case by case basis. Please enter your information on the contact page and I will get back to you shortly about the feasibility of your request.
Do you give discounts for bulk orders?
Discounts for bulk orders are possible. To get specific information on your bulk order needs, please enter your information on the contact page and we can take it from there.
Where do you source the material for your jewelry?
I gather materials from a variety of places like thrift shops for chains or charms, crystals from little shops I make sure to stop in when I am travelling. The feathers for my spikey hoops come from a woman in Grenada, Spain and the bone beads are from a shop in Saskatoon. Other than that, the rest of the materials I use come from a variety of places around the globe.
Where can I find Soulfari in person?
How long does it take to ship?
Your order will be processed in 1-4 business days. The shipping time will vary depending on your location, but please allow approximately 5-10 business days for you order to get to you.
Do you ship outside of Canada?
Yes! However for now I only ship within North America.
What is your return policy?
If there is a problem surrounding an item, please contact me and I’ll be happy to discuss further options. I do not accept returns, but exchanges are possible as well as repairs for your product if that is needed.